HP recently announced the industry’s first IT support services architected for multivendor, converged and cloud environments, helping enterprises address problems before they occur, realise 95 percent first-time resolution rates and resolve unplan
IBM filled in some missing pieces to its SmartCloud Foundation strategy this month, rolling out a handful of new offerings it hopes will give IT shops more control over things such as unplanned incidents and the ability to better manage and secure
Today, many organisations use standalone software from multiple vendors to monitor and manage their uninterruptible power systems (UPSs), power distribution units (PDUs) and other crucial power quality and environmental devices.
Today, almost all processes and information across an enterprise’s systems can be made digitally aware and interconnected. And, given the business challenges of a smaller, flatter and more complex world, rethinking what
In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. They may even be delivered by a third-party vendor rather than the IT organisation responsible for the health of the overall service.
Virtualization brings the potential to deliver dramatic savings in terms of server count, footprint, power consumption and cooling requirements for data centers. For all its advantages though, virtualization also brings some unique challenges:
This month HP announced new services and solutions based on HP Converged Infrastructure that empower service providers and enterprises to rapidly deliver cloud services while leveraging existing investments, minimizing risk and lowering costs.