Products

A full end-user solution—for every stage of the device lifecycle

1. CONSULTING
Choosing the right device, desk set-up and accessories is a critical part of today’s end-user experience. We help organisations attract and keep the best talent and empower staff with the tools to add real value to the bottom line and the customer experience.

How we can help
• We have long-term relationships with all leading vendors and a genuinely independent view of the market
• We’ve worked with organisations of all types and sizes to understand their requirements and can use this experience to help you make the right decisions
2. SALES
For many IT providers, the device is just a box—to Stott Hoare it’s a vital part of your business ecosystem. That is reflected in the importance our sales team place on helping you get the right solution at the right price.

How we can help
• Dedicated Account Management team with specific technical expertise in end- user devices
• Procurement expertise/bid management
• Purchase options—finance, Device as a Service
• The Stott Hoare Experience Centre provides hands on experience on all the latest equipment from key vendors
3. LOGISTICS
We’ve worked with literally hundreds of customers to help them meet critical delivery deadlines for new staff members, fleet rollouts and office moves.
We take the pain out of the delivery and project management process and can even offer new thinking around environmental sustainability.

How we can help
• Warehousing/stock holding for ‘just in time’ delivery
• Phased delivery
• Eco-friendly delivery options
4. STAGING AND DEPLOYMENT
We know what it takes to deliver a successful end-user device deployment project—plenty of space (for storage and staging) and the right staff and experience to get the preparation and planning right. With this in place, the ‘drop to desk’ process can be completed with minimal disruption.

How we can help
• SOE development and deployment
• Asset tagging and electrical testing
• Hardware/software installations and upgrades
• Comprehensive drop to desk options
• Friendly staff to help users test their new devices
5. SUPPORT
Even the best device will fail from time to time—the important thing is ensuring that it’s returned to the user as quickly as possible and that disruption is minimised.

How we can help
• Tailor made support packages to reduce repair time and improve vendor SLAs
• Experienced Service Desk to log and manage support calls with the vendor on your behalf
• Vendor qualified and service engineers to complete warranty work
6. LIFECYCLE MANAGEMENT
Devices are more reliable than ever but advances in technology are shortening refresh cycles. Many customers struggle to know how to manage the process effectively.

How we can help
• Tailored finance packages—get the equipment you need and manage your budget
• End of life services—environmentally friendly disposal and disk sanitisation
• Extended warranties
• Buyback options
7. ADDED VALUE SERVICES
We know that the device is only part of the equation in building the modern workplace—that’s why we’ve developed a range of product and service offerings to supplement the hardware.

How we can help
• Training—getting the most from hybrid devices and productivity tools like O365
• Stott Hoare Digital Technology Platform—a complete package of productivity tools training and support
• Device as a Service—a comprehensive solution incorporating the full range of Stott Hoare services in a utility model
8. OUR CUSTOMERS
We’re confident that no-one else delivers end-user device solutions quite like us. Our commitment to delivering high-quality products and reliable services has impressed customers across all sectors:

• SME
• Large Enterprise
• Government (CUA procurement panels)
• Education (Government, Catholic and Independent)

We’ve served hundreds of businesses, schools and public sector agencies, delivering the modern workplace to improve business, educational and personal outcomes.

Desktops and Mobile Devices

Stott Hoare is an accredited partner for most leading Tier 1 brands. Many large, medium and small enterprises engage us to install and support their fleets of desktop and mobile computers because our experienced technical resources and efficient project managers deliver on time.

We will help you understand the technology, assess your current IT environment and select the most suitable desktop and mobile configurations.

Our Service Team asset tag and image devices before delivery, provide onsite installation, network integration and remote management services. We offer 24 x 7 hardware problem resolution and provide manufacturers’ hardware warranty services at our local service centre.

Our specialists will help you select the best device to meet your particular requirements and assist you by preparing your devices (including testing and imaging), deploying them at your premises and providing post-sales support, allowing your IT personnel to focus on core business activities.

 

Servers and Storage

We have over 25 years experience supplying, installing and supporting network servers and data storage systems for hundreds of businesses. We also understand that coping with escalating data growth and complex technology infrastructures can be quite challenging. Finding the right solution to meet your business needs is made harder by the wealth of options in today’s competitive storage market.

At Stott Hoare, we recognise this challenge and provide customers with advice and expertise in traditional hybrid arrays and all flash and hyper-converged storage for your line of business applications.

Our solutions architects understand the technology, assess your current IT infrastructure and select the most suitable server and storage configurations to address your specific requirements:

– Database Management

– Desktop Virtualisation

– Energy Efficiency

– ERP/CRM

– High Availability and Clustering

– High Performance Computing

 

Networking and Security

We understand that networking today is about converging your infrastructure into a shared-service delivery model that allows you to accelerate standardisation and business results, and devote more of your IT budget to innovation for core business needs and less on operations and maintenance.

Stott Hoare can help you develop Cisco, HP and Dell based networking solutions that allow resources to be dynamically provisioned and shared by many applications and managed as a service as business needs change.

This makes it much easier to replicate applications, generate economies of scale, and optimise your environment for energy efficiency, high availability, and increased utilisation.

It’s also the ideal infrastructure approach for enabling cloud computing, consolidation, protecting mission-critical workloads, upgrading or converging applications, extending virtualisation across the data center, or increasing energy efficiency.

 

Software 

We have significant experience helping our clients select the most suitable software and licensing options. We install and support operating systems and application software including Microsoft Office 365.  Compliance to vendor licensing requirements is vitally important. Our software licensing team provides valuable advice to ensure compliance and minimise cost.  Cyber security is also crucially important. Our knowledge of various security software products is valuable when selecting the right solution to protect your business.  We can also provide a software asset management service to ensure that your business is compliant and secure.

 

Printing

Our team can help you understand the latest printer technology, assess your current network printing environment and help you select the most suitable and innovative network printing solution for your needs.

All the leading printer brands offered by Stott Hoare provide a wide range of hardware options, including:

  • Inkjet printers.
  • Colour and mono laser printers.
  • All-in-one and multifunction devices.
  • Photo printers.
  • Large format printers and plotters.

Managed Print Services

Actively managing office printing can lead to a reduction of 10% to 30% in recurring spending on document output.

If you’re looking for immediate ways to reduce capital investments and cut operating costs, Stott Hoare can help your organisation achieve cost savings of up to 30%, and strategically streamline the management of your output print environment, minimise costs, and maximise business results.

The Stott Hoare team will work with you, and our printer partners, to provide Managed Print Services that will:

  • Minimise your printing costs.
  • Minimise paper consumption.
  • Minimise the environmental impact of your printing.
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We will help you understand the technology, assess your current IT environment and select the most suitable devices, data centre products and software configurations.

Our service team asset tag and image devices before delivery, provide onsite installation, network integration and remote management services. We offer 24 x 7 hardware problem resolution and provide manufacturer hardware warranty services at our local service centre.

We also build and test every system before delivery, offer onsite system integration services, provide 24×7 hardware problem resolution and are authorised to provide manufacturer warranty services.

At Stott Hoare we have the expertise to meet your requirements for additional data storage capacity, reliability improvements, better performance and scalability. We do so cost-effectively with minimum environmental impact.

Our dedicated software team also work pro-actively to manage your licenses, support your businesses need to ensure compliance, minimise costs and make sure your IT environment is always up to date and therefore, safe.

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Competitive Pricing

Finance Options

Vendor Roadmaps

Product Evaluations

WA Stock Holding

Vendor Management

Our customers are our most valuable asset.

We go above and beyond to deliver high quality products, services and solutions to make your business grow.

Our specialists are always updated so as to advise our customers on vendor roadmaps, latest products and to provide product evaluations to assist in decision making.

It is our goal to keep a close relationship with our top partners to be as responsive as possible and to offer a competitive price to our customers.

Our warehouse and delivery team also plays an important role on keeping a large and stock and delivering it to our customers in a timely manner and we also offer finance options to make the things even easier.

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